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AI agents for the real work of your business.

We connect your systems and put agents into production. In 30 minutes, we define your first use case with a clear ROI.

Who we have built with

  • Payphone
  • Mutualista Pichincha
  • Google for Startups
  • Meta
  • University of Toronto
  • University of Cambridge
  • Platanus Ventures
  • Andalucía
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Platform

First, a connected foundation. Then, agents that act.

AI OS connects your data, tools and permissions. On that foundation, AI Agents serves customers, analyzes information and runs processes.

Security

The agent only sees and does what your company allows.

More about security

Approves when it is safe. Escalates when it is not.

The agent handles routine work inside your policy. Anything sensitive or ambiguous goes to a person, with full context.

Answers on WhatsApp, inside your policy.

Customers write on the channel they already use. The agent offers only what your policy allows and records every agreement.

  • Every action is checked before it touches a system.

    Before anything runs, the tool and its parameters are validated. Sensitive actions wait for human approval, and everything is recorded.

  • What one team builds stays available to the next.

    We measure adoption, cost and outcome, and publish agents and tools as reusable pieces.

  • The agent works with the real context of the company.

    We connect CRM, ERP, data warehouse, documents and APIs, and publish them as approved tools the agent can use.

AI OS

Embed AI OS.

The layer that connects your data, tools and permissions so every agent works under control.

Explore AI OS
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“AI is already in use. The hard part is turning it into reliable, repeatable, measurable work. We help you solve that problem.”

The Embed team

Use cases

A few examples of what you can build.

  • Talk to your customer right when they are about to drop off.

    An unfinished signup.

    Voice of Customer

  • Every conversation works toward a payment agreement and knows when to hand the case to a person.

    We integrate agents into your collections flow to offer valid options, record agreements and escalate exceptions at any hour.

    Collections

  • Ask your data in your own words. Every answer respects your permissions.

    Your team queries operational information without writing SQL or bypassing its permissions.

    Analytics

  • Adoption is not enough. We measure whether AI actually changes the work.

    We measure how time, quality and collaboration change when your team adopts AI.

    Productivity

Industries

For high-impact industries, where every action counts.

Team

Applied engineering. Rigorous research.

Our team has conducted research at the University of Cambridge and the University of Toronto, and continues to collaborate with both. We combine that rigor with applied engineering to deploy agents and measure their impact.

  • Juan José Egas

    Infrastructure

    Juan José Egas

    Background in secure infrastructure linking internal systems and AI.

    University of Toronto

  • Bernardo Villegas

    Research

    Bernardo Villegas

    Research at Cambridge on measuring the impact and safety of AI.

    University of Cambridge

  • Esteban Arellano

    Product

    Esteban Arellano

    Experience taking AI into production inside traditional companies.

    University of Toronto

Explore

Explore more from Embed.

Before you start

FAQ

Start with a process that matters.

In 30 minutes, we define your first use case with a clear ROI.