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Collections

Every conversation works toward a payment agreement and knows when to hand the case to a person.

Conversations connected to the account and the next action.

In 30 minutes, we define your first use case with a clear ROI.

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CONVERSATIONAL COLLECTIONS

A complete workflow, from start to finish.

We integrate agents into your collections flow to offer valid options, record agreements and escalate exceptions at any hour. You set the policies, contact hours, limits and CRM states, and the agent follows them: it cannot offer or do anything your policy does not allow.

  1. Prepare

    An account enters the workflow with its current policies and options.

  2. Discuss

    The agent explains the situation and listens to the customer.

  3. Agree

    It presents permitted options and records the response.

  4. Follow up

    It updates the account or hands an exception to a person.

Impact

What changes.

Evaluate contact, agreements, and compliance; distinguish agreements from completed payments.

  • 24/7answers, negotiates and records agreements.

  • 100%of options stay within your policy.

  • Instantlyexceptions go to a person.

Use cases

Other use cases.

  • Talk to your customer right when they are about to drop off.

    An unfinished signup.

    Voice of Customer

  • Ask your data in your own words. Every answer respects your permissions.

    Your team queries operational information without writing SQL or bypassing its permissions.

    Analytics

  • Adoption is not enough. We measure whether AI actually changes the work.

    We measure how time, quality and collaboration change when your team adopts AI.

    Productivity

Start with a process that matters.

In 30 minutes, we define your first use case with a clear ROI.